Medownick takes extra precautions to prevent the spread of COVID-19 – the coronavirus

Medownick takes extra precautions to prevent the spread of COVID-19 – the coronavirus

Mon, March 23, 2020

At Medownick Laser Eye Clinic, the health and safety of our patients and team is absolutely critical. It’s why we’ve committed to a range of extra precautions – as outlined by Australian health authorities and RANZCO – to control the spread of COVID-19 within the wider community.

Our clinic remains open for our patients, as we operate in a completely controlled medical environment. Along with the Epworth Hospital, we are continuing to monitor the coronavirus situation daily to ensure we stay on top of the relevant protocols. Here are some of the ways we are taking care of your safety and the safety of our team.
Our team’s health and safety
Our directive is that team members who show any signs of illness, however mild, must stay home, until their doctor declares they are all clear.

In the coming weeks, we will be splitting staff into two teams to minimise the future potential impact on our patients. This ensures that if one team has to go into self-isolation because they have come into contact with COVID-19, the other team can continue to provide ongoing eye care to all our patients.

Next-level hygiene

As a clinic, we already adhere to strict hygiene and sterilisation practices, and are the only medical clinic in the building, meaning the risk of spreading the disease is highly minimised. In light of COVID-19 we have stepped up our approach to cleaning and sanitisation in the following ways:

  • All patients have been asked to use hand sanitiser when they enter the clinic.
  • All surfaces in the reception area and entry hall, including the lift buttons and intercoms, are frequently wiped down with antibacterial spray.
  • All equipment, clinical and consulting rooms are disinfected and sanitised after each patient use.
  • We have removed magazines and books, and have placed additional hand sanitisers in the waiting area and reception.

Limiting traffic inside the clinic 

Only patients will be allowed into the consulting rooms and clinical areas. While we understand that family members are there to support you during your eye surgery, we ask that they don’t enter the clinic unless absolutely necessary. We can arrange to call your support person to pick you up at the conclusion of the appointment, and would be more than happy to do so.

Patient screening

The symptoms of coronavirus include fever, cough, shortness of breath and a sore throat. If you have been overseas recently, or have come into contact with someone who has travelled overseas, or are displaying any of these or other flu-like symptoms, we kindly ask you to reschedule your appointment and refrain from visiting our clinic. We are also asking any person who enters the clinic to provide their history and calling patients one day prior to their appointment to check they are safe to visit us.

We trust you understand that these precautions are necessary during this difficult time, and appreciate your support in helping us keep Medownick Laser Eye Clinic as a safe and hygienic environment.

If you have any questions or concerns, please don’t hesitate to phone us on (03) 94293566 or email us at

Interest-free offer

Laser eye surgery is an investment in you. It’s why we offer interest-free payment plans over six, 12 or 18 months to suitable candidates.

Book a free laser eye assessment

Stop wondering and find out once and for all whether laser eye surgery is right for you. Book a free eye assessment today.